Privacy Pledge
The National Library and Archives is committed to protecting the privacy of Users at all times.
The National Library and Archives only shares Customer Information and other Personally Identifiable Information with other government entities which are authorized by the Authority.
The National Library and Archives maintains security standards and procedures designed to protect Customer Information and other Personally Identifiable Information. It will continue to test and update its technology to improve ability to protect Customer Information and other Personally Identifiable Information.
Consent To Use Information
By using any Product and/or by affirmatively accepting the License Agreement or this Privacy Policy, each User consents to the collection and use of all information that the User provides to National Library and Archives, all information that is provided to National Library and Archives on behalf of that User, and all information that National Library and Archives collects based on that User’s use of the ID cards, including, without limitation, all Information and other Personally Identifiable Information.
Policies Regarding The Collection And Disclosure Of Information
The National Library and Archives collects personal information such as name, address, and email address, when user knowingly provides it to National Library and Archives. In addition, the National Library and Archives may collect other information provided by users such as address, date of birth and other personally identifiable information, when user set up an online account or order service online. The National Library and Archives Web servers automatically collect statistical information about users visit such as pages visited and which browsers are used to visit our site. None of this information is associated with user as an individual (see information about cookies).
Policies Of Electronic Payment
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Policies Regarding The Use And Disclosure Of Information
Information Use and Sharing : The National Library and Archives may use and share the Customer Information and other Personally Identifiable Information that it collects among various departments within National Library and Archives and its subsidiaries that perform functions such as servicing User accounts, preparing reports and other user activities.
Cookies
A cookie is a small data string our server writes to your hard drive. This data string contains user’s unique user ID for our Web site. This technology also allows Emirates Identity to customize user experiences when it visits the National Library and Archives Web site.
Links
This web site contains links to other sites. Emirates ID National Library and Archives is not responsible for the privacy practices of any other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web site.
Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information. The information requested may include contact information (such as name and shipping address), and demographic information (such as age level). Contact information will be used to notification of results. Other information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Security
This website takes possible precaution to protect information gathered. When users submit information via the website, this information is protected both online and off-line. In certain areas, we use encryption to protect sensitive information online; we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information of the clients. If you have any questions about the security at our website, you can send an email to isadmin@na.ae (USE SECURITY HELP DESK EMAIL)
Notification Of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
